Terms and Conditions for PrepEX

Last Updated: 5/20/2024

Welcome to PrepEX. These Terms and Conditions (“Terms”) govern your use of our e-commerce prep and order fulfillment services. By using our services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Services Provided

PrepEX offers e-commerce prep and order fulfillment services, including but not limited to product inspection, labeling, packaging, storage, and shipping.

2. Account Registration

• Eligibility: You must be at least 18 years old to register and use our services.
• Accuracy: You agree to provide accurate and complete information during registration and to update your information as needed.
• Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Fees and Payment

• Service Fees: You agree to pay all fees associated with our services as outlined in your service agreement or on our website.
• Payment Terms: Payments are due upon receipt of invoice unless otherwise specified. Late payments may incur additional charges.
• Taxes: You are responsible for any applicable taxes related to your use of our services.

4. Orders and Fulfillment

• Order Submission: Orders must be submitted in the format specified by PrepEX.
• Accuracy: You are responsible for ensuring the accuracy of all order details, including product information and shipping instructions.
• Fulfillment: PrepEX will use commercially reasonable efforts to fulfill orders promptly but does not guarantee specific delivery times.

5. Storage and Inventory

• Storage: We provide secure storage for your products as part of our services. You agree to comply with any storage limitations or guidelines.
• Inventory Management: You are responsible for maintaining accurate inventory records. PrepEX will provide periodic inventory reports.

6. Shipping and Delivery

• Shipping: PrepEX will arrange for the shipment of your products in accordance with your instructions and our policies.
• Risk of Loss: Risk of loss or damage to products passes to you upon delivery to the carrier.
• Claims: You must notify PrepEX of any shipping discrepancies or damaged goods within [insert time frame] of receipt.

7. Returns and Refunds

• Returns: PrepEX will handle product returns in accordance with your return policies and our capabilities.
• Refunds: Refunds, if applicable, will be processed as specified in your service agreement or our policies.

8. Limitation of Liability

• No Warranties: PrepEX provides services “as is” without any warranties, express or implied.
• Liability: PrepEX’s liability for any claim arising out of or related to these Terms or our services is limited to the amount paid by you for the specific service in question.
• Indemnification: You agree to indemnify and hold harmless PrepEX, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of our services or violation of these Terms.

9. Intellectual Property

• Ownership: All intellectual property rights in our services and website are owned by PrepEX or its licensors.
• License: You are granted a limited, non-exclusive, non-transferable license to use our services and website for your business purposes.

10. Confidentiality

• Confidential Information: Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of their relationship.
• Disclosure: Confidential information may only be disclosed to employees, agents, or subcontractors who need to know such information for the purpose of performing obligations under these Terms.

11. Termination

• Termination by You: You may terminate your account and use of our services at any time by providing written notice to PrepEX.
• Termination by Us: PrepEX may suspend or terminate your account and access to services if you violate these Terms or for any other reason, with or without notice.
• Effect of Termination: Upon termination, any outstanding fees and charges will become immediately due and payable. PrepEX will cease to provide services and may dispose of any remaining inventory in accordance with your instructions or our policies.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of laws principles.

13. Dispute Resolution

Any disputes arising out of or related to these Terms or our services will be resolved through binding arbitration in accordance with the rules of the ……………………………… to be held in Canada. The arbitrator’s decision will be final and binding.

14. Changes to Terms

PrepEX reserves the right to modify these Terms at any time. Any changes will be effective upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

PrepEX
[Address]
[City, State, ZIP Code]
indo@prepex.ca
+1-226-919-5674

By using PrepEX services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

---

This Terms and Conditions document is designed to comply with applicable laws and provide clear guidelines for the use of PrepEX’s services. If you need any further information or have any questions, please do not hesitate to contact us.